Our mission is to democratize access to career advice for high-need learners. We do this in order to help them create professional goals and understand their personal paths to those goals. CareerVillage.org enables people to get that advice by giving them access to professionals as well as other career development tools, so we created guidelines to help community members contribute in an inclusive way.

To ensure what’s posted on CareerVillage meets these guidelines, every piece of content is looked at and moderated by a real volunteer. We also offer coaching to our community members to make their advice even more outstanding.

What you can expect to see in our guidelines:

CareerVillage.org Community Members

You can see the full description of each user type in our Terms of Service.

Learners
Learners are advice seekers, typically between the age of 13-24, and have not yet entered the workforce. While our main focus is youth, particularly underserved youth, we support all learners, such as returning citizens, career transitioners, and seasoned professionals, regardless of age or work experience.

Professionals
Professionals give Learners advice. They are most typically out of school and in the workforce, but we also have college students who give advice to younger peers. Sometimes, professionals are employees of companies who have formed a partnership with us (click here to read more about our corporate partnerships).

Educators
Educators are our career readiness champions, who incorporate CareerVillage into their curriculums to get Students to the platform.

CareerVillage.org Community Team

Our community team enforces our guidelines.

Moderators (a.k.a “Mods”)
Mods are CareerVillage users-turned-volunteers who commit to (collectively) looking at every piece of content that’s posted on CareerVillage.org. Their role is to ensure the community is following our guidelines. Typically, mods do not take direct corrective action.

Administrators (a.k.a “Admins”)
Admins are CareerVillage.org staff members, contractors, or other team members who support Mods in ensuring content on CareerVillage meets our Community Guidelines and take action on the actual moderation and coaching of content on the site. These actions include things like editing small portions of advice, deleting advice, leaving comments to help coach Professionals on giving more meaningful advice, and emailing users.

You
If you want, you can also be a member of our community team. We enable, encourage, and expect community members to get involved with the moderation of content on CareerVillage. When you see something that doesn’t meet our guidelines, please flag it using the buttons on the site or email us at hello@careervillage.org if you see something that doesn’t look right.

What is not allowed

We do not tolerate any form of disrespectful or degrading behavior on CareerVillage, and we moderate for content that is not inclusive of the greater community. In addition, we also moderate for content that distracts the community from what they’re here to do. Subjects and behaviors we never allow on CareerVillage are outlined below:

Do’s and Don’ts

For Learners
Do’s

Don’ts

For professionals
Do’s

Don’ts

AI Policy

Introduction

This policy outlines the guidelines for using artificial intelligence (AI) to generate answers for Learners in the CareerVillage community.

We allow the use of artificial intelligence (AI) as a tool to help generate insightful answers, improve original content, and contribute to community learning. However, it is important to use AI responsibly and adhere to the content guidelines. By following these guidelines, you can help to cultivate an environment that fosters authentic connections and builds a sense of community for everyone. Please note that the advice you post is yours, and you should stand by it.

Definitions

Policy

  1. All AI-generated content must be disclosed as such. This means that the Professional must clearly indicate that the submission was written by an AI system. This can be as simple as “P.S. I used ChatGPT to get this answer.” We ask that users do this if more than 50% of their answer has come from an AI service.
  2. AI-generated content must meet the same Community Guidelines standards as human-written content. This means that they must be well-written, informative, and relevant to the community.
  3. All AI-generated content should be checked for accuracy and relevancy. AI is an evolving technology, but there are still limitations that can introduce errors, outdated information, and biases. AI-generated answers should be checked for alignment with current industry standards and practices and reviewed for any biases.
  4. Human-in-the-loop submissions do not need a disclosure but must provide information relevant to the topic and comply with all Community Guideline standards regarding content.
  5. To maintain the authenticity and support generated by the community, we encourage Human-in-the-loop submissions that are personalized and convey an overall tone of support and encouragement to the learner.
  6. The advice you post is your advice, and you should stand by every word in that advice, regardless of whether or how you used AI during its composition.”

Content that violates this policy may be deleted or coached if necessary.

Note: This policy is subject to change as AI technology continues to evolve. We understand that AI is new and ever-changing, which means we are still learning how it works. We will review and update the policy regularly to ensure that it evolves alongside new AI advancements. If we flag your content for violating the AI policy when, in reality, you didn’t use AI at all, please let us know! This will help us inform any future policy changes and better serve our community. Any revisions to the policy will be reflected here.

What we do when content doesn’t meet our guidelines

Much of the content that violates the guidelines outlined above gets blocked by default before it even gets posted. On the rare occasion that inappropriate content doesn’t automatically get caught, we take immediate action to rectify the situation. When our Community team believes content can be improved or it doesn’t meet the guidelines outlined here, they’ll take action to coach them to make it better.

Depending on the content and its intent, we will do one or more of the following things:

Exceptions: If there is a reason to make an exception to the guideline, or if something is flagged as inappropriate but does not meet any guideline outlined here, then Admins will discuss and come to a decision on how to address the issue.

Changes to our guidelines

You can see when our guidelines were last updated at the bottom of this post. Updates to our guidelines will inevitably be made as our community grows. When a change is made, we will update the guidelines immediately and summarize that update at the bottom of this page in the changelog. We will not notify the community of every change but do encourage you to check back here to see the changelog as often as you like.

Changelog: