Our mission is to democratize access to career advice for high-need learners. We do this in order to help them create professional goals and understand their personal paths to those goals. CareerVillage.org enables people to get that advice by giving them access to professionals as well as other career development tools, so we created guidelines to help community members contribute in an inclusive way.

To ensure what’s posted on CareerVillage meets these guidelines, every piece of content is looked at and moderated by a real volunteer. We also offer coaching to our community members to make their advice even more outstanding.

What you can expect to see in our guidelines:

CareerVillage.org Community Members

You can see the full description of each user type in our Terms of Service.

Learners
Learners are advice seekers, typically between the age of 13-24, and have not yet entered the workforce. While our main focus is youth, particularly underserved youth, we support all learners, such as returning citizens, career transitioners, and seasoned professionals, regardless of age or work experience.

Professionals
Professionals give Learners advice. They are most typically out of school and in the workforce, but we also have college students who give advice to younger peers. Sometimes, professionals are employees of companies who have formed a partnership with us (click here) to read more about our corporate partnerships).

Educators
Educators are our career readiness champions, who incorporate CareerVillage into their curriculums to get Students to the platform.

CareerVillage.org Community Team

Our community team enforces our guidelines.

Moderators (a.k.a “Mods”)
Mods are CareerVillage users-turned-volunteers who commit to (collectively) looking at every piece of content that’s posted on CareerVillage.org. Their role is to ensure the community is following our guidelines. Typically, mods do not take direct corrective action.

Administrators (a.k.a “Admins”)
Admins are CareerVillage.org staff members, contractors, or other team members who support Mods in ensuring content on CareerVillage meets our Community Guidelines and take action on the actual moderation and coaching of content on the site. These actions include things like editing small portions of advice, deleting advice, leaving comments to help coach Professionals on giving more meaningful advice, and emailing users.

You
If you want, you can also be a member of our community team. We enable, encourage, and expect community members to get involved with the moderation of content on CareerVillage. When you see something that doesn’t meet our guidelines, please flag it using the buttons on the site or email us at hello@careervillage.org if you see something that doesn’t look right.

What is not allowed

We do not tolerate any form of disrespectful or degrading behavior on CareerVillage, and we moderate for content that is not inclusive of the greater community. In addition, we also moderate for content that distracts the community from what they’re here to do. Subjects and behaviors we never allow on CareerVillage are outlined below:

Do’s and Don’ts

For Learners
Do’s

Don’ts

For professionals
Do’s

Don’ts

AI Policy

Introduction

This policy outlines the guidelines for professionals using artificial intelligence (AI) to generate answers for Learners in the CareerVillage community. We are revising our approach based on learner feedback and we will likely change it in the future as things continue to evolve.

Artificial intelligence (AI) can be a powerful tool to help enhance responses, generate insights, and support community learning. However, it is essential to use AI responsibly to maintain the authenticity and quality of interactions within the community. By adhering to these guidelines, Professionals can foster genuine connections and a supportive environment.

Definitions

Policy

  1. AI-Only Generated Content: CareerVillage does not allow for the usage of AI-Only-Generated Content. While we see the value of AI, we also understand that this platform is centered around fostering human connection and connecting learners with real mentors. To help maintain our community, culture, and values, these types of answers will be deleted. Because we are using human judgment to make these determinations, it is possible that we incorrectly flag something as AI. To help combat human error, we will contact the user and offer an opportunity to appeal the decision and reinstate the advice.
  2. Hybrid Content: When used with human oversight, AI can help enhance advice written by Professionals. These tools can help make advice more effective, and efficient, and improve the overall tone. We allow for Hybrid content.
  3. Content Standards: Hybrid content must meet the same standards as human-generated content. It should be well-written, informative, and relevant. Responses should not merely repeat information without adding new insights. Professionals must add their own personal experience, knowledge, or tailored advice to make the content meaningful.
  4. Quality Control and Accuracy: Professionals are responsible for checking content created with the help of AI for accuracy, relevance, and alignment with current industry standards. AI can sometimes introduce errors or biases, so all responses should be reviewed carefully to ensure they are up-to-date and free from misinformation or bias.
  5. Stand by Your Advice: The advice you post is yours. Regardless of whether you use AI or not, you are responsible for the content and should stand by every word. If AI was used, it must have been incorporated in a way that aligns with your expertise and the needs of the learner.

Content that violates this policy may be deleted or adjusted as needed. CareerVillage is committed to ensuring that content aligns with these guidelines to uphold the community’s quality and authenticity.

What we do when content doesn’t meet our guidelines

Much of the content that violates the guidelines outlined above gets blocked by default before it even gets posted. On the rare occasion that inappropriate content doesn’t automatically get caught, we take immediate action to rectify the situation. When our Community team believes content can be improved or it doesn’t meet the guidelines outlined here, they’ll take action to coach them to make it better.

Depending on the content and its intent, we will do one or more of the following things:

Exceptions: If there is a reason to make an exception to the guideline, or if something is flagged as inappropriate but does not meet any guideline outlined here, then Admins will discuss and come to a decision on how to address the issue.

Changes to our guidelines

As AI technology continues to evolve, the AI policy may be updated. We are committed to regularly reviewing and revising the policy to reflect new developments in AI and its impact on the CareerVillage community. If your content is flagged and you believe it was incorrectly identified as AI-generated, please let us know so we can improve our approach.

This policy helps ensure that AI is used ethically and responsibly within the CareerVillage community, maintaining high standards of personalized, expert-driven advice.

You can see when our guidelines were last updated at the bottom of this post. Updates to our guidelines will inevitably be made as our community grows. When a change is made, we will update the guidelines immediately and summarize that update at the bottom of this page in the changelog. We will not notify the community of every change but do encourage you to check back here to see the changelog as often as you like.

Changelog: